For more than 60 years, Heart & Stroke has been dedicated to fighting heart disease and stroke. Their work has saved thousands of lives and improved the lives of millions of others.
While Heart & Stroke already receives a good number of legacy gifts each year, their previous legacy marketing efforts had not been very successful at helping them uncover other potential legacy donors in their database.
We conducted an intensive legacy audit on all aspects of their program including marketing, communications, and fundraising. We followed up and implemented many program changes. Relying on our experience in creating successful legacy appeals for many nonprofits, we worked closely with Heart & Stroke’s team to develop a number of legacy lead generating tools including direct mail, a legacy survey, video, and other supporting materials. We ensured that everything was integrated across multiple channels so that all donors were seeing the same message.
Results of the campaign exceeded even our expectations, generating a response that was more than 1,000% higher in comparison to their previous consultants and internal campaigns. In total, we generated many dozens of expectancies, and identified a large group of people who intend or are considering leaving a gift in their Will to Heart & Stroke. The value of these new legacy gifts will be worth millions.
Client: Heart & Stroke
Services: Direct Mail, Legacy, Audits, Data Analytics
This campaign was so successful it was featured in I Wish I Thought of That (IWITOT). The direct mail package includes a piece of fair-trade fabric and asks the donor to write a message of hope and send back to be included in a commemorative quilt.
We created the design and copy for this direct mail monthly donor conversion campaign.
We also created a new monthly donor club logo. The logo consists of 12 blue hearts, representing each month the donor donates. The hearts create a circle that encompasses an orange circle, which conveys a feeling of unity and community.
This campaign included integration through direct mail, telemarketing, and e-mail. It also included a match as an incentive.
This campaign continues to improve every year. From the first year they started integrating digital with direct mail, the Food Bank has seen a 227% increase in revenue. The combination of direct mail, Facebook ads, e-mails, and a campaign-specific donation page has really increased the online donations, with more than 70% of the donations to this campaign now coming online.
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