Supporters of the IWK Foundation ensure that the IWK Health Centre, in Halifax, Nova Scotia, can continue providing the best in care to women, children, youth, and families in the Maritime provinces and beyond.
For many years, HMA worked closely with the Foundation’s Annual and Planned Giving Program teams to help cultivate and grow donor support.
The Foundation and HMA agreed to test a new approach to their annual planned giving direct mail campaign. The ultimate goal was to uncover many more new planned giving prospects.
A combination of HMA’s Legacy Spotlight – an innovative scoring system that helps identify the best legacy prospects within your database – and a refreshed, highly personalized and thoroughly researched legacy prospect survey package.
By contacting the prospects who scored at the top of Legacy Spotlight with the legacy prospect survey package, the IWK Foundation saw a remarkable lift in results. Compared to the previous year survey responses doubled, donors requesting more information tripled, and confirmed expectancies went up by 40%. Michelle Paradis, Program Lead, Direct Response and Donor Metrics, IWK Foundation, says:
“Harvey McKinnon Associates have really helped the IWK to step up our game with our planned giving mail program and it has been a seamless process working with them. They are always open for discussion so at the end of the day we have the best package possible for our donors, ensuring that we have been able to maximize our return on investment. It has been a pleasure to work with them for the past several years.”
Client: IWK Foundation
Services: Legacy Spotlight
This campaign was so successful it was featured in I Wish I Thought of That (IWITOT). The direct mail package includes a piece of fair-trade fabric and asks the donor to write a message of hope and send back to be included in a commemorative quilt.
We created the design and copy for this direct mail monthly donor conversion campaign.
We also created a new monthly donor club logo. The logo consists of 12 blue hearts, representing each month the donor donates. The hearts create a circle that encompasses an orange circle, which conveys a feeling of unity and community.
This campaign included integration through direct mail, telemarketing, and e-mail. It also included a match as an incentive.
This campaign continues to improve every year. From the first year they started integrating digital with direct mail, the Food Bank has seen a 227% increase in revenue. The combination of direct mail, Facebook ads, e-mails, and a campaign-specific donation page has really increased the online donations, with more than 70% of the donations to this campaign now coming online.
This is the template you clicked for.
This is the template you clicked for.
This is the template you clicked for.
This is the template you clicked for.
This is the template you clicked for.