Simon Fraser University is the place where innovative education, cutting-edge research and community outreach intersect. Their vision: to be Canada's leading engaged university.
The Gift and Estate Planning Team at Simon Fraser University hired HMA to develop new creative for their online and direct mail survey. Our goal was to help SFU get to know their donors better and identify those donors who have already left a gift in their Will or those who are most likely to do so.
We were thrilled to hear that our campaign had the strongest survey response they've ever seen.
“I couldn’t be happier with HMA. Thanks to HMA, SFU was able to conduct our most successful donor survey in SFU’s history. We were astonished at the response rates their letter and survey generated. Not only did HMA help us uncover many planned gifts we didn’t know about –their strategy allowed us to identify hundreds of planned giving, major giving and leadership giving potential donors. I’m a very happy client. And thanks to HMA we have very happy donors!” —Rory Green, Associate Director, Gift & Estate Planning, Simon Fraser University
Client: Simon Fraser University
Services: Legacy
This campaign was so successful it was featured in I Wish I Thought of That (IWITOT). The direct mail package includes a piece of fair-trade fabric and asks the donor to write a message of hope and send back to be included in a commemorative quilt.
We created the design and copy for this direct mail monthly donor conversion campaign.
We also created a new monthly donor club logo. The logo consists of 12 blue hearts, representing each month the donor donates. The hearts create a circle that encompasses an orange circle, which conveys a feeling of unity and community.
This campaign included integration through direct mail, telemarketing, and e-mail. It also included a match as an incentive.
This campaign continues to improve every year. From the first year they started integrating digital with direct mail, the Food Bank has seen a 227% increase in revenue. The combination of direct mail, Facebook ads, e-mails, and a campaign-specific donation page has really increased the online donations, with more than 70% of the donations to this campaign now coming online.
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